Welcome

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ATTENTION I-PHONE & APPLE PRODUCT USERS:

PLEASE NOTE - If you are experiencing difficulty logging into your account and are receiving an error message such as "This site can't provide a secure connection" it may be due to a security update meant to provide greater protection for your information (see below). Our systems require TLS 1.2 which is consistent with industry standards and best practices, as well as being necessary to maintain Payment Card Industry (PCI) compliance.

You may be using an outdated version of internet browser that doesn't support the new security in place. Please run either Windows Update or check your Apple APP Store for updates to your built-in browser. If you are using third-party apps such as Chrome or Firefox, please make sure to run the built-in updater on those apps.

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SAVE TIME! SAVE POSTAGE!

THE CITY OF ARCATA OFFERS

MULTIPLE ONLINE PAYMENT OPTIONS

  • AUTO-PAYRegister your Water/Sewer Account to have the bills automatically paid each month using a checking account or credit card.  Payments are processed on your due date.
  • WEB PAYMENT Register & log-on to your Water/Sewer Account and make payments at any time (also view all account information, bills and previous payments).
  • QUICK PAYMENTMake payments to your Water/Sewer Account without registering & logging-on (limited account information available).

Online payments can be viewed on your Water/Sewer account almost immediately, and can be seen by the Finance Department staff within minutes!

Cashier Window Hours:

Monday - 10am - 3pm
Tuesday - 10am - 5pm
Wednesday - 9am - 3pm
Thursday - 10am - 3pm
Friday - 10am - 3pm


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